Bunker Hill Community College is improving our email. We are providing you with a system that will be easy to use. You may notice that your email interface may look differently. Messages under your legacy iPlanet account have been migrated to the new system.
Passwords for all accounts have been set to your WebAdvisor password.
The new URL to access student e-mail at Bunker Hill Community College is:
One important note is that your login will be the same for your email as it is for your WebAdvisor login. We hope that this will be more convenient for you since you will have one login and password for both of these applications.
If you are having trouble login in you may reset your password under online services by clicking on What’s My Password in the lower right hand corner of the WebAdvisor main page. http://onlineservices.bhcc.mass.edu
Logging into your e-Mail Account
Instructions to assist students on resetting their Online Services Password
From the main page of Online Services
Click on the link what’s my password? in the bottom right of the screen.
The next page will appear with three options:
I might remember: Show my password hint
I don't remember: Reset my password
I'm new to WebAdvisor: Set up my password
Have the student choose the 2nd option - I don't remember: Reset my password
The next page will appear requiring the student to provide the following:
Reset my password
In order to retrieve your User ID you must fill in your last name and one of the two additional identifying numbers.
* = Required