Bunker Hill Community College has assembled a multi-disciplinary team of individuals to meet on weekly basis to identify patterns, trends, and disturbances in student(s) behavior. The team receives reports of disruptive, problematic, or concerning behavior and/or present a danger to oneself or others from faculty, staff and students.
The Behavioral Intervention team, known as The CARE Team (Campus Assessment, Response and Evaluation) gathers information, performs a threat assessment utilizing the NCHERM NaBITA Threat Assessment Tool, and determines the best mechanisms for support, intervention, warning/notification and response. The CARE team deploys on-campus resources, referrals to community resources and coordinates follow-up. The CARE Team is designed to identify behaviors prior to a significant incident.
The Team will receive information about behaviors of concern through various channels, including online reporting, phone calls, e-mails, and individual conversations. Educating the entire campus community about which behaviors are cause for concern and how and under what circumstances to contact the Team is an important ongoing Team function. Those offices and individuals likely to receive reports about disturbed or disruptive students must be particularly well-informed about the process for contacting and relaying information to the Team.
Thresholds for Action and Investigation
Though the Team’s focus is not on “threat,” but rather a broader range of behavior, it should be prepared to differentiate warning signs that appear indicative of an imminent threat from those that generate lower levels of concern. Once the behavior of concern reaches the Team, its members may assess the meaning by framing the discussion with the following questions:
- What is the behavior?
- Where is the behavior occurring?
- How does the behavior affect the community?
- Is the identified student in imminent danger, or is he or she an imminent danger to the community?
- Are there any past documented incidents or behaviors?
- What do we know of the student’s academic performance or mental health history?
- Is there a documented disability?
- What are the ethical/legal issues?
- What systems need to be involved in finding more information or responding?
Depending on the behavior in question, the next steps might involve referral for counseling, the judicial system, or the Office of Public Safety and Campus Police. Note: If any direct and immediate threat is involved, the Office of Public Safety and Campus Police is notified immediately. That Office will determine whether or not to activate BHCC’s Emergency Operations Plan.
All situations should be examined from the following perspectives: (a) health and safety of the student and the community; (b) psycho-social and educational situation of the student; and (c) legal ramifications of a given situation.
A range of common intervention options include:
- Monitoring the situation;
- Engage directly with the person to de-escalate the situation;
- Work with a trusted peer or ally to monitor more closely;
- Work with other departments to coordinate a plan of action (e.g. assessment, counseling, or disciplinary action);
- Referral for mental health assessment or treatment;
- Disciplinary review and action;
- Notify family member(s), if and when appropriate;
- Convene the Team;
- Separation from the College (withdrawal, interim suspension, expulsion); and
- Combination of the above.
After the Intervention
The process of managing student problems and crises unfolds over time and through a series of actions and events. As things progress, the Team will continually evaluate results of interventions and responses to them. The Team will follow each case until there is a consensus that either the problem has been resolved or the student is connected to the full array of services he or she needs and the problem is being actively addressed.