Free Customer Service & Career Readiness Class

The Somerville ESOL program is temporarily suspended for 2024.  Please check back for updated information January 2024.  Thank you!

FREE Customer Service & Career Readiness Class (CON-100E-N04)

Upon completion of your FREE English course, you will enroll in the FREE Customer Service and Career Readiness Course.  This is a hybrid course that will meet one day in person and two virtually.  This course will cover the following topics:

  • Understanding of professional behavior in a business setting
  • Understanding of professional appearance and dress at work
  • Learn the standards for actions and attitudes at work
  • Learn the importance of business etiquette
  • Learn how to make a positive first impression

Summer 2023 Course Dates/Times: 

  • July 31   9 a.m. – 4 p.m.  In person
  • August 1   10 a.m. – 2 p.m.  Remote
  • August 2   10 a.m. – 2 p.m.  Remote

In order to register for the class please use the link below:


Level 3 and Level 4 Somerville students are eligible to receive a stipend for attending and successfully completing the course.

If you have any questions or need assistance with registration please contact: or