Press Release

Bunker Hill Community College to offer Google IT Support Professional Certificate Program

Monday, September 28, 2020

Bunker Hill Community College (BHCC) Division of Economic and Workforce Development is offering the Google IT Support Professional Certificate Program, a five-course non-credit program developed by Google. IT Support is one of the fastest-growing fields in the United States, and this program prepares students for an entry-level job in IT Support. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans.

Google IT Support Professional Certificate (WBD-100E)
Cost: $1,899
Classes start October 18, 2020

Hosted on Coursera, the five courses cover key topics in IT support: troubleshooting, customer service, networking, system administration, security, and operating systems. No experience is necessary for the program, and coursework includes a dynamic mix of video lectures, quizzes, and hands-on labs. Coursework is asynchronous, allowing students in the program to complete coursework at their own pace – students can complete the certificate in 2.5 months with 20 hours per week of work, or in eight months with six hours per week of work.

Participants will also hear from Google employees with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping-off point for their careers. Upon completion, students will be able to apply for entry-level IT positions. Top employers such as Cognizant, GE Digital, Hulu, Info says, Intel, and Sprint are interested in applicants with this credential.

Training vouchers for the program may be available for Massachusetts residents who are unemployed through MassHire. Additional discounts are available for students who pay out of pocket for the program.

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About Bunker Hill Community College
With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is Massachusetts' largest community college, annually welcoming a diverse community of around 16,000 students. With campuses in Charlestown and Chelsea, BHCC extends its reach across several locations in Greater Boston. The College offers associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific training programs. BHCC is celebrated for its diversity, boasting a student body where 65% identify as people of color and more than half are women. The College also embraces a global perspective, with over 600 international students representing 90 countries and conversing in more than 65 languages. Our commitment to diversity is further reflected in BHCC's designation as a Hispanic Serving Institution (HSI) and an Asian American Native American Pacific Islander Serving Institution (AANAPISI).