Bunker Hill Community College

PROGRAM OVERVIEW

COMPUTER SUPPORT SPECIALIST CERTIFICATE PROGRAM - 2009
Computer Information Technology
(Certificate Programs):

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Overview
This program prepares students to become vital links between the company and its customers; to educate users, solve hardware or software operation and application problems; and to become good sources of product information.

Career Outlook:
Graduates of this program qualify for entry-level support positions in hardware support and troubleshooting, help desk, and other Internet support positions.

Upon completetion of this cert graduates will be able to:

• Have the skill set necessary to take the Comp TIA A+ Certification Examination.
• Understand help desk, Internet support, hardware and other entry level IT support professions.

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